Hello, we have had our Roku for years and never had any problems but all of the sudden our Roku remote stopped working and after replacing the batteries it now gets really hot and doesn’t work. I’ve see where others have had similar issues. How do I go about getting answers to this issue? Thank you!
I’m having this same problem
Hi, Plantingme
Welcome!
Thanks for reaching out. I understand that you're having the same problem as posted by the OP in this thread, and I'm here to help.
To assist further, can you confirm which specific Roku remote model you are having issues with? Also, what battery brand did you use to replace the battery in the remote?
Keep us posted.
Thanks,
Roku Community Team
Hi there, Becmarie86.
We're glad you reached out!
We'd like to help with the trouble you had with your Roku remote. Can you share the model number or what type of Roku remote you have so we can take a look?
Thanks,
Roku Community Team
