Forum Discussion

Becmarie86's avatar
Becmarie86
Newbie
2 months ago

Remote not working, and gets hot after battery replacement

Hello, we have had our Roku for years and never had any problems but all of the sudden our Roku remote stopped working and after replacing the batteries it now gets really hot and doesn’t work. I’ve ...
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RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
2 months ago

Hi there, Becmarie86​.

We're glad you reached out!

We'd like to help with the trouble you had with your Roku remote. Can you share the model number or what type of Roku remote you have so we can take a look?

Thanks,
Roku Community Team