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eespi002's avatar
eespi002
Newbie
2 years ago

Remote not moving to Apps menu for selection.

Hello. I am having the same issue.  My Roku unit is not allowing me to select the apps for use.

1 Reply

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  • RokuArvyS's avatar
    RokuArvyS
    Retired Moderator

    Hi eespi002
    Welcome to the Roku Community!
    We totally understand that you're having difficulty with the Roku remote, and we're sorry to hear about the experience. No worries, help is here.
    Have you tried replacing the batteries on your remote and seeing if it works? We'd like to know when this issue started and what type of model your Roku device is.
    With detailed information, we will be there to assist you.

    Best regards,

    Arvy