Forum Discussion
jgwilson624
4 years agoNewbie
I have the same issue with the home screen constantly scrolling. It started last night. I changed the batteries in the remote, and reset the Roku several times. When I took the batteries out the scrolling stopped. I checked for any interfering remote. The only one I have is the one for the TV. None of the buttons on the Roku remote appear stuck. Could someone please help me?
RokuDanny-R
4 years agoRetired Moderator
Thanks for the post.
Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.
Thanks,
Danny