Forum Discussion
RokuMary-F
4 years agoCommunity Moderator
Hi DE39,
Thanks for posting in the Roku Community!
If you are still having any issues with your Roku remote keeps on scrolling, please provide your Roku device's serial number.
Once we have this information, we will be able to assist you further.
Best regards,
Mary
pete9888
4 years agoNewbie
I'm having the same issue, wont stop scrolling while the remote is directed at the box. I have removed and changed the batteries and i have no stuck buttons.
Also now unable to use the roku box as of an hour ago my app is no longer able to find the device.
Very frustrating!!!
- RokuDanny-R4 years agoRetired Moderator
Thanks for the post
If you are unable to resolve the issue, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.
Thanks,
Danny