Remote is draining batteries
Dear Roku - my remote is using up batteries every 2 days, is there a fix for this?
Device type: Roku Ultra
Serial number: YP00EC309158
remote model: RC98 running firmware version 2.01.18.120
Thank you
Hi! Manntastic11,
A pleasant greeting from the Roku Community!
Thank you for letting us know about the remote battery drain issue you are experiencing. We're pleased to assist.
To update the remote firmware, you must perform a device restart. This can be performed by navigating to Settings > System > System Restart
Your remote will update to the latest firmware version and can be verified by navigating to Settings > Remotes & Devices > Remotes > About.
Once your remote has updated to the latest firmware, please test the remote for the next week and monitor the battery usage.
If you have any further questions or if this is still an issue, please let us know.
Best wishes,
Arjiemar