Remote has a mind of its own
Same problem! I have two of the same remotes, and both are doing the same thing. The are not dusty, and I keep changing the batteries but it continues! How and why would they both be doing the same thing?
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Hi! Abbegirl,
Thank you for reaching out to the Roku Community!
- Can you please specify the issue you are experiencing?
- What are the steps to reproduce the issue you are seeing?
- What device are you using right now?
- Have you paired the remote successfully before?
- What type of remote are you using right now?
With more detailed information, we will be able to assist you further.
Thanks,
Arjiemar
We just just started having the same problem. It happened to all our remotes at the same time. We changed the batteries and reset them all. Nothing.
Thanks for posting in the Roku Community about the Roku remote issue.
We understand that you're having a problem with your Roku remote. Help is here. Please click this link and follow the steps: How to fix a Roku voice or simple remote that is not working
If the problem persists, please keep us posted on what you find out.
All the best,
John
Mine is doing the same thing. We tried 2 different remotes. I click on Hulu or peacock then it skips around and you can’t click on anything. This box is only a couple months old.
