remote green light not working
the green light on my remote stoped working period how do i fix the green light to make it to come back on i wanna use the remote to watch movies and play games and
Forum Discussion
Still not working not pairing, new batteries, unplugged replug, so I used a different remote and it works. So is there a certain amount of time that renders the remote to not work?
Welcome to the Roku Community, gurubfd1.
Thank you for your efforts in trying to troubleshoot your physical Roku remote. We'd be happy to assess your concern better so we can provide you with an accurate resolution.
Kindly provide us with additional information such as follows:
- What specific device have you paired this remote with?
- Is this the remote that came with that device? If not, what is the model of this remote?
- When and where did you purchase this?
We'll be looking forward to your response.
Best regards,
Carly
Hi Carly, I’m having the same issue like this person. I’ve replaced the batteries with new ones and same result. I think I purchased this at Target around 2020. It is a Roku hdmi stick and remote. I’ll have to get you the model number of the remote. Thx Nate
Hi Mcdoogle1 thank you for your first post here in the Roku Community!
We see that you're experiencing issues with your Roku remote, and we're here to help. To begin, please indicate which type of Roku remote you possess. Can you locate a pairing button?
We look forward to hearing from you and looking closely into this issue. Thank you!
Best regards,
JharraYes, but the green status light does not come on or stay on when I press the pairing button for 5 seconds
The remote model I have is RC-EL1
