remote green light not working
the green light on my remote stoped working period how do i fix the green light to make it to come back on i wanna use the remote to watch movies and play games and
Forum Discussion
Hi jjvcjjbjbjjvbb,
Welcome to the Roku Community!
Thanks for reaching out! It seems like you have a remote that might not have enough of power to pair.
You can try putting in some fresh batteries and then try again to see if you see the green light which indicates that the remote is ready to pair.
We'll be looking forward to hearing back from you.
Thanks,
Rey
Still not working not pairing, new batteries, unplugged replug, so I used a different remote and it works. So is there a certain amount of time that renders the remote to not work?
Welcome to the Roku Community, gurubfd1.
Thank you for your efforts in trying to troubleshoot your physical Roku remote. We'd be happy to assess your concern better so we can provide you with an accurate resolution.
Kindly provide us with additional information such as follows:
- What specific device have you paired this remote with?
- Is this the remote that came with that device? If not, what is the model of this remote?
- When and where did you purchase this?
We'll be looking forward to your response.
Best regards,
CarlyHi Carly, I’m having the same issue like this person. I’ve replaced the batteries with new ones and same result. I think I purchased this at Target around 2020. It is a Roku hdmi stick and remote. I’ll have to get you the model number of the remote. Thx Nate
