Forum Discussion

Moridawn's avatar
Moridawn
Channel Surfer
11 months ago

REMOTE FINDER WILL NOT STOP

I've read all the posts I've changed the batteries I've tried to uninstall and reinstall. this all the sudden started happening and no matter what you do it continues to activate the find remote. I do not want to find the remote

8 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    What Roku device do you have?  Does it have a button on it to find the remote?

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert

        Is this causing the remote to produce an audible tone, or just giving an annoying indication on screen?

        This looks like the "Gaming Remote" (A and B keys) that came with my old Roku 3, although I don't see the Roku 3's headphone jack on the left side.  I don't recall this remote having a speaker for a "find lost remote" feature, but it does connect via Wifi like today's voice remotes, so maybe...

        If the Roku restart suggested above doen't do it...

        Grasping at straws here, but, but might you have accidentally triggered the find remote function via the Roku Remote app?

        1. Select Devices on the navigation bar at the bottom of the home screen.
        2. Tap on your Roku device to connect to it.
        3. Tap  the 3 dots in your device for additional options.
        4. Tap Ping Remote.

        [My old Streaming Stick 3600 is the only one of my devices that does not show this Ping Remote option.  It might be that this model doesn't support the function (?)]

        This should only go for 120 seconds if no key on a remote that supports this function is pressed before then, with an on-screen countdown. But who knows what it would do if it detects a uncommon WiFi remote that doesn't support the lost remote function and tries to find it?   Perhaps triggering this will force it time count down and time out.

         

         

         

         

  • Moridawn I would restart the Roku device.  Just unplug for at least a minute.  Then plug it back in and see if that solves the problem.

    • Moridawn's avatar
      Moridawn
      Channel Surfer
      Spoiler
      I did that several times😔
      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert

        The picture is of the 4640 Ultra, the first generation of Ultra. That button on the top is the Finder button, it might be stuck?