Forum Discussion

ca117's avatar
ca117
Reel Rookie
10 months ago

Remote Finder constantly goes off.

I desire to disable (forever) the find remote function.  How can I do this? I see several folks with the same issue and your suggestions do not resolve the constant recurring issue of this function pinging.

2 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Hi ca117, welcome to the Roku Community!

    We understand that you are encountering an issue with the remote finder feature on your Roku device, and we're here to assist you.

    Please be advised that the Roku remote may not emit the remote finder sound if the batteries are depleted or if it is out of range of the wireless network.

    We also suggest resetting your Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds. After doing so, pair it again.

    For more information about the feature, please check the support article mentioned below: How to find your Roku remote using the lost remote finder feature | Official Roku Support

    Please let us know if the issue is fixed or reply to the thread for further assistance. We'll be glad to help.

    Thanks,
    Jharra

    • ca117's avatar
      ca117
      Reel Rookie

      None of your suggestions worked.  Again. I would like to disable that function completely. Do not need it!