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Pathwayhomes's avatar
Pathwayhomes
Newbie
5 years ago
Solved

Remote controls both TVs with 2 devices in same room

I have 2 Roku Express devices connected to 2 different Tv's in the same room. Each remote control controls the other Tv. How can I stop this from happening? 

remotes
  • Tivoburkee's avatar
    Tivoburkee
    5 years ago

    If any of them are 3700 express, nothing less then replacing both would work. If they're newer models of express like the 3900 or 3930 then you would have to replace both IR remotes with wifi voice roku remotes, which only control one roku at a time since paired to it. If its the actual tv volume and power you're having trouble with no roku will differentiate between the tv commands.

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  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert
    5 years ago

    If any of them are 3700 express, nothing less then replacing both would work. If they're newer models of express like the 3900 or 3930 then you would have to replace both IR remotes with wifi voice roku remotes, which only control one roku at a time since paired to it. If its the actual tv volume and power you're having trouble with no roku will differentiate between the tv commands.

    • a6jock's avatar
      a6jock
      Reel Rookie
      5 years ago

      I have two new ROKU Ultra devices & wifi remotes controlling two Samsung TVs in different rooms. 

      I think that I have paired each remote to its Roku TV,  but it seems that the remotes are still turning the other Samsung TV power on and off in the different rooms. 

      I am trying to trouble shoot this,  Samsung TV remotes almost all use the same frequency but I am looking if I can set a new frequency since I assume the Roku is sending a universal signal.  

      ????

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert
        5 years ago

        The ultra remote controls the tv by IR, and yes all samsung respond to the same IR code set, so the roku remote is doing exactly has its supposed to, controlling both. In a secret menu of the roku you could switch the roku from sending tv IR to cec signals instead. With cec signal it would be sent via wifi to the ultra then the ultra send a cec signal over the hdmi cable only controlling the tv its connected to.