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arhunter521's avatar
5 years ago

Remote Control notification pops up on screen constantly

The notification has popped up on the screen about every 45 seconds since received my roku ultra 2020 about 2 weeks ago. It does it with fresh batteries and when the batteries are wearing out - batteries wear out FAST - I have changed them twice already and fixing to change them again as pop up shows about 50%. Why is it using so fast and why wont pop up go away? It did that with the batteries that came with it also.

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  • AJA_'s avatar
    AJA_
    Reel Rookie

    Did you ever get a reply to this problem?  I'm getting pop-up "Remote Control" notifications on my TV screen too.  Battery on notification sometimes shows green bars (good) and other times red bars (bad) even though I don't do anything to the remote.  How to fix/remove pop-ups?

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator

      AJA_
      Thanks for the post.

      Can you please clarify the issue you are experiencing? What Roku model device are you experiencing this issue with? Is the remote that you are using the remote that came with the Roku device?

      With more detailed information, we will be able to assist you further.


      Thanks,
      Danny

      • mac7mcl's avatar
        mac7mcl
        Newbie

        I'm getting the same thing. Even when its charged, it keeps popping up in the right corner and won't stop