Forum Discussion

Annaknue's avatar
Annaknue
Reel Rookie
5 years ago

Remote Control Battery Status Keeps Displaying on TV

Hello.   I have 7 roku remotes. One of them always needs rebooting. It could be a week or more before I use this one and when I turn it on sometimes it will work and some times I have to reboot. Then...
Mine does he same thing
remotes
Bishop76's avatar
Bishop76
Newbie
3 years ago

Remote status won't stop displaying on TV 43S425 has two remotes paired the original and a pro. 

  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator
    3 years ago

    Hi Bishop76, 

    Thanks for your post. 

    We're here to help. For clarification, do you have a Roku TV or Roku device? What is the remote that came with the device? Have you tried to re-pair the Roku voice remote pro and see if it helps?  If not, follow the steps below:

    Put your streaming device in pairing mode:

    1. Remove the power cable from your streaming device
    2. Wait at least 5 seconds
    3. Re-connect the power cable
    4. Wait for your streaming device to power on, and the Home screen to appear on your TV screen
    5. Within 30 seconds of seeing the Home screen on your TV screen, put your voice remote into pairing mode

    Put your voice remote in pairing mode:

    1. Press and hold the pairing button on your voice remote for 20 seconds. The status light should slowly flash green, stop, and then flash rapidly. When this happens, release the pairing button and your remote will restart.
    2. Press and hold the pairing button for 5 seconds, or until you see the status light begin to flash. If the light does not flash, charge your remote.
    3. Wait for 30 seconds while the remote establishes a connection with your streaming device.

    Once your streaming device and remote are connected, the pairing dialog will appear on your TV screen. Then observe if you still see the issue occur.

    Keep us posted on what you find out.


    Regards,
    Nimfa