Forum Discussion

Ayeswoner's avatar
Ayeswoner
Newbie
3 years ago

Remote connection philips roku tv

I have a philips roku tv and my TV won't respond to my remote. I've changed the batteries and turned it off and on by unplugging it. I hit the rest button on the TV and now it stuck in setup mode I tried the app on my phone but can't connect it because I can't control the TV. The remote doesn't have a pairing or reset button.  Plz help 🙏 

3 Replies

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  • renojim's avatar
    renojim
    Community Streaming Expert

    There's not much you can do without a working remote.  If there's no pairing button on the back of the remote or inside the battery compartment then the remote must have died if nothing happens when you point it at the TV.  You can see if the remote is transmitting by pointing it at a digital camera like one in a phone.  When you press a button on the remote you should see a flash of light on the camera's screen.  No flash means the remote is dead.  You can pick up a Roku voice remote at Walmart or Target or possibly a universal remote that supports Roku TVs.  A Roku simple remote will not work with your TV.

    • Ayeswoner's avatar
      Ayeswoner
      Newbie

      I checked the remote with my phone camera and it's blinking .. but now I'm stuck on the reset screen