Forum Discussion

pvebstev's avatar
pvebstev
Newbie
3 months ago

Remote Button - Need to Press Hard to Work

I have a Roku Express 4k+ and the right arrow on the remote requires that I press hard and hold in order for it to work. This condition is getting progressively worse at times making the remote unusable. I have several other Roku streaming devices and do not have this issue. Is there a way to fix this or do I need to replace the remote

remotes

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    3 months ago

    There's no software fix if that's what you're asking.  If you'd like to take it apart and try to clean the button (or see if it's damaged), that might help.

    Many people seem to report the same button failing.  I don't know if it just gets more use than the other buttons and wears out faster or if it's some kind of design flaw, but it does seem weird.