Forum Discussion

Jehartz's avatar
Jehartz
Newbie
3 years ago

Remote Battery Warning Won’t Stop Flashing on Screen

The battery warning won’t quit flashing on our screen. This is a rechargeable remote and it is fully charged. Yet, every 30 seconds or so it flashes on the screen with the battery life of the remote....
remotes
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

Rsmills RPearl

Thanks for the posts.

We would recommend trying to reset the remote to see if that helps regarding the issue you are experiencing. To reset the remote, hold down on the pairing button on the back of the remote for 20 seconds and then once that has been completed, keep us posted if you are still experiencing the same issue occur.

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

Rsmills RPearl

Thanks for your patience while we investigated this issue.

I've been informed that it's possible that your Roku remote pairing button on the back of your remote may be stuck. Can you verify if your remote pairing button is indeed stuck or not?

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny