Forum Discussion

scotty2541's avatar
scotty2541
Binge Watcher
4 months ago

Remote Battery Compartment Poor Design

I have to say, whoever engineered the battery compartment is incompetent...

The batteries cannot be removed by even the most "gothic" fingernails, without breaking them.  The gap is too narrow to even squeeze a key between the battery and the contact to eject the battery.  When using a mini jewelers screwdriver to pry it out, 50% of the time it pops back in, creating a fight with this stupid design.

And how many regular uses have jewelers screwdrivers available to them anyway?

This is the MOST HORRIBLE design I've ever had to deal with.

And since I use Eneloop rechargeable batteries to save cost and landfill, I exchange them more frequently then regular batteries.

Am I the only one hurting my fingers fighting with this?  Is there some kind of "We know this is trash, so here's an exchange for a better design" program?

Honestly, apart from that, I am very pleased with the product.

Scott

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6 Replies

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    4 months ago

    Hi scotty2541,

    Thank you for posting in the Roku Community!

    We saw your input and appreciate your feedback about the Roku remote battery compartment. Our Roku team will be aware of this, as your convenience and satisfaction are among our top priorities.

    Your patience would be appreciated as we work to improve our Roku products. Thank you for your understanding.

    Best,
    The Roku Community Team

  • renojim's avatar
    renojim
    Community Streaming Expert
    4 months ago

    scotty2541, I sometimes use the method of slapping the end of the remote against the palm of my hand to get the batteries to pop out on their own.

    • Strega2's avatar
      Strega2
      Roku Guru
      4 months ago

      I can get them out with my fingers, but I did some testing, and all of the flat head screwdrivers that fell into the ranges that I would call small or medium, fit in there and could ease the batteries out.  I think you'll find those are better for "prying" type operations like this.  (More leverage and tougher.)

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert
        4 months ago

        I usually just use the end of a popsicle stick ...

    • scotty2541's avatar
      scotty2541
      Binge Watcher
      4 months ago

      I made the mistake of trying to pry it out with the tab on the battery cover. 

      It broke.

      Now the battery cover doesn't stay on.  Way to go, designers...