Remote App off and on prevents hand held Roku Remote from turning the TV on.
I recently started using the Roku app on my phone to access my Roku TV. Yesterday I attempted to turn my TV on using my handheld remote. It would not go on until I used the app. Made me wonder what would happen if my phone quit working or got lost???? Would I not be able to watch TV until I obtained a new phone and reinstalled the app?
Hi alanjesq,
Welcome to the Roku Community!
We understand that you have a query about the Roku mobile app. If you still have the Roku remote, you can watch it on your Roku TV. Once you have the new phone, download the Roku mobile app again.
Remember that your Roku device and the mobile app have the same network connection. This article will help you: How to connect your phone to a Roku streaming device with the Roku mobile app
If you have any other questions or concerns, please let us know.
Warm regards,
Chel
