Forum Discussion

mrphil1914's avatar
mrphil1914
Reel Rookie
2 years ago
Solved

Red line going down screen

Red line going down screen. No help after restarts, updates, and factory resets. No help from Roku. Only been having tv for a couple months
  • RokuArjiemar's avatar
    RokuArjiemar
    12 months ago

    Lizzyjud10,

    Thank you for posting in the Roku Community!

    We appreciate you contacting us about the problem you're experiencing with your Roku Select Series. We understand you're seeing red lines on your TV screen, which can be pretty concerning. We are here to assist.

    Suppose you are encountering problems with your Roku-branded television, specifically the Roku TV Select or Roku TV Plus models. In that case, we encourage you to contact Roku Support for assistance. They are equipped to help you troubleshoot and resolve any issues.

    We hope that's helpful, Happy Streaming!

    Thanks,
    Arjiemar

Lizzyjud10's avatar
Lizzyjud10
Newbie
12 months ago

I have a Roku Select Series LCD TV Model #40R2A5R S/N X02000FT17RA

Mag. Date 03/24

It started today, I had this TV since March 2024.

 

Thank you,  

Elizabeth Eisenhart 

RokuArjiemar's avatar
RokuArjiemar
Retired Moderator
12 months ago

Lizzyjud10,

Thank you for posting in the Roku Community!

We appreciate you contacting us about the problem you're experiencing with your Roku Select Series. We understand you're seeing red lines on your TV screen, which can be pretty concerning. We are here to assist.

Suppose you are encountering problems with your Roku-branded television, specifically the Roku TV Select or Roku TV Plus models. In that case, we encourage you to contact Roku Support for assistance. They are equipped to help you troubleshoot and resolve any issues.

We hope that's helpful, Happy Streaming!

Thanks,
Arjiemar