Forum Discussion

OverTimeAngel's avatar
OverTimeAngel
Newbie
3 months ago
Solved

Red Light Is Gone and the TCL Roku tv won’t turn on

I just got back from bootcamp and apparently the tv randomly shutoff during a storm and never turned back on. I have tried hard resetting it, soft resetting it, unplugging all the plugs, and NOTHING. I need help asap. 

  • RokuTakashi's avatar
    RokuTakashi
    3 months ago

    Hi, OverTimeAngel 

    Welcome!

    I understand that you've encountered an issue with your TCL Roku TV, which won't turn on. I'm here to refer you to the right support for help.

    For this matter, it is recommended that you contact TCL's support team and inquire further for assistance. Roku TV manufacturers provide direct support for their TV models.

    To contact them, refer to TCL Support

    Hope this will be addressed soon.

    Thanks,
    Roku Community Team

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    3 months ago

    Hi, OverTimeAngel 

    Welcome!

    I understand that you've encountered an issue with your TCL Roku TV, which won't turn on. I'm here to refer you to the right support for help.

    For this matter, it is recommended that you contact TCL's support team and inquire further for assistance. Roku TV manufacturers provide direct support for their TV models.

    To contact them, refer to TCL Support

    Hope this will be addressed soon.

    Thanks,
    Roku Community Team