Forum Discussion

cterrier's avatar
cterrier
Reel Rookie
3 years ago

Recharging Roku voice Remote Pro without Charging Cable.

Is there a Way to Charge the Roku Voice Remote Pro without using the Charging Cable.  The Charging Cable is unreliable and has to be periodically replace.  The end that goes into the Remove has to be in a particular way and if you move the remote while charging the Flashing Lights stop and/or Remote stops charging.  Every few months I find I have to replace the Charging Cable.

Phones and some other USB devices are able to recharge just by placing the phone/device on a charging pad and the device recharges without a cable.  When will the Roku Streaming Devices have the same capability.  The Charging Cable is just about worthless and they're unreliable. 

 

14 Replies

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  • der0225's avatar
    der0225
    Channel Surfer

    I agree. Please also see my post today about Rechargeable Remotes Lacking A Charging Cradle that the Roku remote can be placed into when not in use. 

    • atc98092's avatar
      atc98092
      Community Streaming Expert

      I've never encountered any issues with USB cables on a variety of devices. I have one Voice Remote Pro that stays in my suitcase for travel. I travel on average every three weeks, and I recharge the remote about every third or fourth trip. It usually doesn't really need it even then, but I like to keep it in the upper half of its capacity. 

      Yes, a charging cradle would be a nice idea, but for my use I'd never use it, since it would add bulk to my suitcase that's already pretty full. But for home use it would be nice. If Roku decides it's something worth considering, they would have to redesign the remote to use either contactless charging or just pads that touch when placed in the cradle. Any cradle that uses the existing USB port would potentially have the same connectivity issues one might have using a cord. 

      • cterrier's avatar
        cterrier
        Reel Rookie

        One of the reasons I might be having more problems then other users is that I use headphones constantly and that uses more of the battery compared to using TV or a Sound Bar for sound.  I have to recharge the remote daily.  The daily usage of the Roku Charging Cable results in the connection to the remote more troublesome.  I find I have to manipulate the connection more frequently and light doesn't always flash.

        I don't understand why the Connection to the Remote doesn't click into place.

    • Strega's avatar
      Strega
      Roku Guru

      I thought they used a common USB-A to micro-USB cable for these.  I’ve never had one of those fail so maybe buy a different brand of cable?  I have had issues with micro USB and USB-C on phones where the connector in the phone picks up pocket lint and the cable no longer clicks in place.  That can be fixed with cleaning (pick/blow the stuff out) or you can get a port cover. 

  • I have the same problem. I use headphones quite a bit and it sucks the life out of the remote. But the female socket on the remote won’t seat the plug securely and so it wobbles while plugged in and charging is compromised. Why can’t we just remove the rechargeable batteries and put in standard batteries? I’d gladly pay the price of batteries just to keep from dealing with that lousy charging cable. Come on Roku! Make it happen!!

    • atc98092's avatar
      atc98092
      Community Streaming Expert

      18dlta wrote:

       Why can’t we just remove the rechargeable batteries and put in standard batteries? I’d gladly pay the price of batteries just to keep from dealing with that lousy charging cable. 


      Because people would put alkaline batteries in the remote, and then plug in the charging cable. Possible fire, so you don't want that to happen. If you really want a remote that you just change the batteries, you can buy the standard Voice Remote from most stores that sell Roku products, as well as direct order from Roku. It's no problem to pair a different WiFi remote to your Roku.

    • der0225's avatar
      der0225
      Channel Surfer

      This goes back to my suggestion about the need for a Charging Cradle for Roku Rechargeable remotes. Even though I only own Roku battery powered remotes, I can understand your dilemma. I have seen your situation on many devices, mostly laptops, where the power connection is used repeatedly, I would have to believe that especially due to the small size of the Roku remote, over time, the plug-in on the remote can become worn and loose causing a poor or no recharge connection. Aside from forgetting to charge the remote, your situation is one of the reasons why I suggested the need for a Charging Cradle for Roku remotes. Yes, there would be a need for a redesign, and it may reduce portability but in the end, I think Roku would have been much better off strategically if had just gone straight to the Charging Cradle rather than to the corded plug-in.  The only rechargeable remote I have is an old Logitech Harmony One remote which has a charging cradle. I have had that remote for more than 12 years and I have never had a remote charging problem. The charging cradle is always located in the same place, and it is designed such that just dropping the remote into the cradle automatically establishes the charging connection.

  • You say that the cable end that goes into the remote has to go in in a particular way.  What is that way? I can't get it to connect at all with the supplied cable or any other charging cable. Something seems to be blocking complete insertion. 

    • atc98092's avatar
      atc98092
      Community Streaming Expert

      pburgkid if you look at the cable end, you will see that the plug is not quite symmetrical, with one edge being slightly longer than the other. The jack in the remote will have a matching size/shape, and it will only fit in when properly aligned. If you can't insert the cable in any way, look at both ends (the cable and the remote) and ensure there's no obstruction, such as a dust ball or other contaminant.