Forum Discussion

Alyca228's avatar
Alyca228
Reel Rookie
3 years ago

Rechargeable voice remote battery life constantly displayed

My rechargeable voice remotes battery life is constantly flashing on the corner of my tv screen. Happens if the remote is fully charged. Also, there there is a lag between pressing a button on the re...
remotes
RokuJohnB's avatar
RokuJohnB
Community Moderator
3 years ago

Hi Alyca228,

Welcome to the Roku Community!

We'd like to know more about the issue that you're having with the Roku remote. What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV) Is the remote that you are currently using the original remote that came with the Roku device?

With detailed information, we will be able to assist you further.

Thanks,

John

  • Alyca228's avatar
    Alyca228
    Reel Rookie
    3 years ago

    RokuJohnB @I have the Roku Ultra streaming device and I am using the original remote that came with it.

    • RokuJechealR's avatar
      RokuJechealR
      Retired Moderator
      3 years ago

      Hi Alyca228,

      We appreciate you keeping us updated!

      We recommend resetting the remote to see if that helps with the issue you are experiencing. To reset the remote, hold down on the pairing button on the back of the remote for 20 seconds, and then once that has been completed, keep us posted if you are still experiencing the same issue.

      Please let us know what you find out.

      All the best,

      Chel

      • Alyca228's avatar
        Alyca228
        Reel Rookie
        3 years ago

        RokuJechealR I repaired the remote and also reset the streaming device, neither helped to fix the issue.