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TNorth's avatar
TNorth
Streaming Star
2 months ago
Solved

Rechargeable Battery on Voice Remote Questions

Hello,

We have a Roku voice remote version 2 with a rechargeable battery. I have charged it several times when it got to be around 25%. Today we noticed it was blinking an when we looked at the battery, it was down to 11%.

Isn't there some way for the remote to flash a warning on the TV screen when it gets very low so that we'd know to charge it without needed to access it in the Roku settings menu?

Or - should we always try to recharge it when it gets to around 15-20%?

Thanks!

remotes
  • RokuHaz-M's avatar
    RokuHaz-M
    2 months ago

    Hi there! TNorth 

    Thanks for reaching out!

    Just a heads-up: There is a prompt in the top right corner of the screen that indicates when your remote is running low on battery. This serves as a warning to charge the remote. It is advisable to charge the remote once it hits 10% or below to keep your streaming experience uninterrupted. 

    If you have further questions, let us know!

    Cheers!
    Roku Community Team

     

2 Replies

  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator
    2 months ago

    Hi there! TNorth 

    Thanks for reaching out!

    Just a heads-up: There is a prompt in the top right corner of the screen that indicates when your remote is running low on battery. This serves as a warning to charge the remote. It is advisable to charge the remote once it hits 10% or below to keep your streaming experience uninterrupted. 

    If you have further questions, let us know!

    Cheers!
    Roku Community Team

     

    • TNorth's avatar
      TNorth
      Streaming Star
      2 months ago

      Thanks for the reply! I guess we never saw that since we started charging it at 11%. Maybe we'll let it run down and see if we get that warning in a couple of months when it is at 10%.

      Thanks again!