Forum Discussion

Art82's avatar
Art82
Newbie
5 months ago

Re: Smartview will only work if roku is not connected to the wifi

If Roku is not connected it immediately finds  my 43" TCL Roku TV

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi Art82,

    Greetings from the Roku Community!

    We appreciate the information you have provided, and we'd like to gather more details regarding your concern with the Smart View feature.

    Can you please provide the following details below?

    • When did the issue start?
    • Is this the first time that you are using this feature?
    • What troubleshooting steps have you taken so far?

    We look forward to your responses and gathering your details.

    Thanks,
    The Roku Community Team