Forum Discussion

gabe3000's avatar
gabe3000
Reel Rookie
2 years ago

Re: Roku Ultra video stutter, frequent wifi reconnect

Hi there, thanks for the reply. This Roku is about 20-30 feet away from the wireless router, same floor.  When I watch the connection on the routers UI, I always see an excellent connection, and the ...
tv & player wifi
RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

gabe3000,

Thanks for the update!

Could you share with us the serial number of this device? This can be found by navigating to Settings>>System>>About.

Please keep us posted!

Regards,
Rey