RokuJohnB
8 months agoCommunity Moderator
Re: ROKU loses connection every time it is turned off. I have to unplug the TV and plug it back in.
Hi jerryc50,
Thank you for your first post here in the Roku Community!
We want to further investigate this issue that you had with the Roku device since it loses connection when it is turned off. Can you please provide the following information below?
- How far is your device from your network router?
- Did we recently make any changes to your network or network provider?
- Are you getting any error messages or codes?
In the meantime, you may check out this support article here on how to fix internet errors and issues on your Roku streaming device.
We look forward to hearing from you soon.
Thanks,
John
John