Philips Roku TV Sound Issue
For the last month or so, I've turned on my TV every day to absolutely no sound. I have to go into the Settings - Power - Restart menu nearly every **bleep** day to get sound on the TV I paid actua...
Forum Discussion
Hi LinnyX
Welcome to the Roku Community!
We understand that you are having an issue with your Philips Roku TV. We're sorry about the experience, this is not what we aim for.
We'd like to gather more information about the issue you're running into. Can you please give us more details so we can further assist you:
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
- Steps to reproduce the issue you are seeing
Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.
Best regards,
Arvy
I don't know if you have upgraded the software, but a few days after posting here, the problems stopped! If it was something you did, thank you! If not, it was just luck, and I thank the universe!
