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TakeFive456's avatar
TakeFive456
Newbie
3 years ago
Solved

Re: How do you stop roku inactivity timeout?

On the ROKU channel a message popped up to "stop the inactivity timeout for this channel" I accidentaly hit yes, but I want it to go back to turnning off after a certain amount of time.   Where is this setting?

  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi TakeFive456,

    Congrats on your first post in the Roku Community!

    We understand your concern that you want to turn off the message notification to confirm that you are still watching.

    We want to perform a few steps to make sure we are providing the best service. 

    Here are the steps on how you can disable the prompt for all streaming channels using the instructions below: 

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Network
    4. Select Bandwidth saver
    5. Choose Off

    Note: Some streaming channels employ their own mechanism to cease data usage after a specific period of inactivity. These features will not be affected when you disable Bandwidth Saver.

    To learn more about this feature, check out the article that explains How to use Bandwidth Saver to avoid going over your internet data cap | Official Roku Support

    We hope we have addressed your question appropriately, but please don't hesitate to let us know if you have any questions or additional feedback.


    Best regards,
    Mary

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  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator
    3 years ago

    Hi TakeFive456,

    Congrats on your first post in the Roku Community!

    We understand your concern that you want to turn off the message notification to confirm that you are still watching.

    We want to perform a few steps to make sure we are providing the best service. 

    Here are the steps on how you can disable the prompt for all streaming channels using the instructions below: 

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Network
    4. Select Bandwidth saver
    5. Choose Off

    Note: Some streaming channels employ their own mechanism to cease data usage after a specific period of inactivity. These features will not be affected when you disable Bandwidth Saver.

    To learn more about this feature, check out the article that explains How to use Bandwidth Saver to avoid going over your internet data cap | Official Roku Support

    We hope we have addressed your question appropriately, but please don't hesitate to let us know if you have any questions or additional feedback.


    Best regards,
    Mary

    • customerX's avatar
      customerX
      Reel Rookie
      2 years ago

      Mary this doesn't work for when live streaming that may last beyond what ROKU thinks is long enough.  Why the nanny babysitting for our streaming?  Your recent ROKU upgrade does not allow any power saving timeout settings.  You eliminated that.  Now all we have is bandwidth saver - a totally different control...  

      FIX ROKU - we don't need a mommie controlling how low we have live streaming playing.

      • renojim's avatar
        renojim
        Community Streaming Expert
        2 years ago

        customerX, some channels/apps have their own "babysitting" feature that's totally out of Roku's control.  If you've disabled the bandwidth saver and power saver options in the Roku settings then your issue may be with the developer of the channel/app you're using.