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Debi7955m's avatar
Debi7955m
Newbie
2 years ago

Rdiq channel screen popped up

Rdiq channel just popped up on my screen, took me out of the movie I was watching, and now it will not go away. My remote does not shut it off. Does not go to home does not exit the place that it is at. Anyone else having this issue?

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  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator
    2 years ago

    Hi Debi7955m,

    A warm welcome, and thank you for posting here at the Roku Community!

    We understand you're having issues with a particular channel popping up on your screen. We are happy to help. Could you provide us with the following details so that we can assess the problem you're running into?

    • Is this the first time you have encountered such an issue?
    • What troubleshooting steps have you taken so far to resolve the issue?
    • Could you send us a photo of the problem you're running into?

    With more details, we'd be able to provide the best resolution possible. We'll appreciate your response regarding this matter.

    All the best,
    Janadee