Forum Discussion

sweet159's avatar
sweet159
Newbie
10 months ago

pushed the power button and the tv didn't come on

I was watching TV yesterday. I left it on the home screen when I went to a family event. I got home around 7 p.m., pushed the power button and the tv didn't come on. HELP PLEASE!

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome to the Roku Community, sweet159!

    We appreciate you reaching out. Rest assured that we will help you find the best resolution regarding the remote issues you've encountered so you can get back on streaming. 

    Please provide us with additional information so we can better assess your concern and provide you with the most accurate resolution possible. 

    • What specific Roku device are you having this issue with?
    • Is this the remote that came with it? If not, kindly specify the model of this remote.
    • Are there any blinking lights when you try to press random buttons on your remote?

    Additionally, please try manually powering your TV and controlling it using your physical remote to see if this makes any difference. 

    In the meantime, here's our support article with further details and troubleshooting steps to help you: Why is my Roku® voice remote not controlling power and volume on my TV?

    Keep us posted!

    Best regards,
    Carly