Purple Recovery mode screen on Roku TV
Roku tv constantly shuts off , comes back on only to be stuck on purple recovery mode screen. I follow steps to update tv but it only goes back to purple screen... the first time I did it I clicked ...
Forum Discussion
I hope this may be helpful to some of you. I called customer service hoping for some kind of fix and it just so happened that one worked. However, it didn't work immediately. So first i tried the typical unplug the tv for about 15 sec then plug back in.(Still purple screen). Then I tried to update file through wifi and yet again purple screen. So I decided to go look for a thumb drive around my house and failed to find one. This where the magic happens. (This is what worked). Unplug the tv and hold down the power button on the roku tv itself located under the center for about 20 seconds. This failed the first time, but here is where i think it worked.Instead of plugging the tv back immediately wait for about 30 minutes. I found this out ironically because I needed to take a trip to walmart to go pick up a flash drive I thought I needed. Funny enough I came home to do the manual install of the update file and the tv had came back on from the previous troubleshoot with the uplug 20 seconds and hold down power button under tv. So I strongly recommend unplugging the tv (20 seconds) while holding down the power button under the tv for same length of time, then not plugging the tv back in for another 20-30 minutes.
Ok so i tried what you said and it worked. Although i couldnt find a power button on my tv, i unplugged it for like 30 mins and then plugged it back in spamming the home button then after about 20 secs pushed power button and it went to home page. It worked for a few minutes then went back to recovery mode. So the power button is underneath the TCL logo on your tv. You have to feel around. Do these steps i have here then once you reach the home page go to settings and find factory reset. I had to reset my tv i dont know for how long this will work but it worked for now. Let me know if this works for you. God Bless
LOL what is "spamming the home button"?? Uhh...
The power button is different places depending on what TV you have.Holding the buttons down on the TV and leaving unplugged is a factory reset.
This allows the electrical charge to dissipate from critical components inside the TV such as capacitors, which can hold a charge for a long time. Holding a charge is part of how digital signals are sent between the components of the TV and is why letting the charge dissipate can help resolve an issue.Doing another factory reset in the menu on the TV is redundant.
My gaming laptop once showed the green. to fix that I have to spend 100$
