Forum Discussion

dman71's avatar
dman71
Reel Rookie
4 years ago
Solved

Protective film Question

I Just unboxed and activated an Express 4K+.  On the front of the device there was a protective plastic film that needed to be removed.  After removing the plastic, there was a sticky residue left th...
TV & Player Setup
  • renojim's avatar
    renojim
    4 years ago

    I've never had that film leave a residue and I'd say it's not supposed to, but I'd remove it if it was there.

  • MilesT's avatar
    MilesT
    4 years ago

    Before you try alcohol,

    Silver polishing cloth with no polish (just residues), rub hard

    A little light cooking oil on a cloth (old socks are good), just barely wet with oil, and rub hard. 

    Or a tiny squirt of aerosol oil (WD40 or similar) on a cloth.

    Alcohol, acetone (nail polish remover), dry clean fluid (Type P if you can get any) etc may etch the plastic, so go careful.

arslanbutt's avatar
arslanbutt
Reel Rookie
2 years ago

Yes, the sticky residue left after removing the protective plastic film on your Roku Express 4K+ can be safely cleaned. Turn off the device, use a soft, lint-free cloth dampened with water or a mild cleaning solution, and gently wipe the residue. Avoid excessive force and abrasive materials. Dry the device thoroughly afterward. Refer to the user manual for specific cleaning instructions or contact Roku's customer support for guidance if needed