I have some problems with the receiver, of the Roku Streaming Stick (3800 series) model 3810MX in one times lost the signal wifi and the control, and same I tried plugging it in direct to the power and same still and, sometimes the message of (AWR not found) I dont know if I can solicited a replace for the receiver.
Hi JCBrokerstone99,
Thanks for posting in the Roku Community!
We understand that you're having a problem with the Roku streaming stick since it will disconnect from your wireless network. We're happy to help. AWR likely needs to be replaced. Does the device have a warranty? If not, we recommend purchasing a new AWR.
Please keep us posted on what you find out.
All the best,
John
Okaip, and Where i can buy a New AWR? Pls tell me i need it, the waranty of my streaming Stick are ended,
I assume you're in Mexico? I don't know if this link will work:
https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver
