Forum Discussion

sasha361's avatar
sasha361
Newbie
3 years ago

Powerpoint No Longer Plays on Roku Media Player

Someone please help! I have used the Roku Media Player for YEARS in order to play Powerpoint Presentations of info for our business (and I update it regularly).  I export the PPP to a movie file for...
renojim's avatar
renojim
Community Streaming Expert
3 years ago

When you say "doesn't work", can you be more specific?  It doesn't show up?  It shows up, but doesn't play?  Any error messages?

Are you using MP4 and not WMV (WMV hasn't been supported for years, so that's probably not the problem).  Video files can be huge, so I doubt the size of a Powerpoint video matters (48MB is nothing).

Compare a working video with one that doesn't work using something like MediaInfo to see if you can spot any differences.

sasha361's avatar
sasha361
Newbie
3 years ago

renojim I get an error message that says "File Not Playable." "An unexpected problem (but not server timeout or HTTP error) has been detected.