Forum Discussion

thjiv's avatar
thjiv
Reel Rookie
3 months ago

power on problem with my Roku Express

I was watching tv when all of a sudden, the screen went blank and "no signal" was on the screen. I unplugged the Roku box and waited 10 seconds to no avail (the blue light flashed a few times then went dead). I checked the connection and it was good. I hit the Reset button and just like when I unplugged the unit, the blue light flashed a few times and then went dead. I went to my other unit in the family room and checked the remote (both use the same one). It turnd on just fine. I need some advise to fix this problem. I thank all of you, in advance , for your time and assistance. 

Tom Jefferson

 

4 Replies

    • Nia0106's avatar
      Nia0106
      Newbie
      3 months ago

      How did you solve the problem because mine doing the same thing?

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator
        3 months ago

        Nia0106

        We understand that you're having an issue with your Roku Express, and we're ready to help. Follow these troubleshooting steps to see if you can fix the issue.

        • Try connecting your Roku device to a different HDMI port.
        • Connect the Roku device directly to the wall outlet, and not the TV.
        • System restart by navigating to Settings > System > Power (skip if not available) > System Restart.

        Check if the troubleshooting worked after completing the steps.

        Hope this works.

        Roku Community Team

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    3 months ago

    Hey thjiv,

    Greetings from the Roku Community!

    We are glad to hear that it was resolved. Please let us know if there's anything else we can do to assist you.

    The Roku Community Team