Forum Discussion
TheWayne
3 years agoReel Rookie
Did u ever get this figured out?
This just started with one of my Roku tvs. The thumbnails look fine (YouTube) , but when you play them the people look demonic; blacked out eyes and much of the screen is red.
- RokuKarla3 years agoRetired Moderator
Hello TheWayne
Thanks for posting in the Roku Community!
Can you please provide us with more information regarding the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? What troubleshooting steps have you taken so far to try to resolve the issue? How long has the issue been occurring?
Please keep us posted and we'll continue assisting you from there.
Regards,
Karla