Forum Discussion
Hey Sjewell6819
Thanks for the post.
Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV
All the best,
Kariza
- mamarok3 years agoNewbie
this solution didn't work for me. The Low Power setting was not on. Everything normal. Restored settings to normal...still nothing.
Has anyone tried anything else that worked?
- RokuMary-F3 years agoCommunity Moderator
HHi mamarok,
Congrats on your first post in the Roku Community!
We would be more than happy to look further into this issue but will need more details. Can you please provide us with the following information:
- What kind of issue are you experiencing
- What Roku model device are you using?
- Does the issue only occur on a specific channel or all channels on your Roku device?
- Did you make any changes to your Roku Settings recently?
- What are the steps to reproduce the issue you are seeing?
We look forward to hearing from you and assisting you with your needs as we are committed to finding a solution for this issue. Thank you!
Best regards,
Mary