Forum Discussion
Right, it has nothing to do with the screen reader. It's the audio track. Some channels/apps handle the selection of the audio track in different ways, but look for an option to change it within the channel/app before you start a video or there should be an option you can get to by pressing the * button on your remote while the video is playing. It would be under "Accessibility & captions".
- ApAZ233 years agoReel Rookie
Thank you, but I’ve already tried that as well. Seems like nothing helps.
- RokuKarla3 years agoRetired Moderator
Hi ApAZ23,
Thanks for the note.
Please be advised that channels on Roku are developed and maintained by the channel developer themselves. We suggest reaching out to BET's customer support team to see if they have any additional settings or options within their app that may allow the functionality you are looking for.
Regards,
Karla- ApAZ233 years agoReel Rookie
I’ll definitely try that thank you!