Forum Discussion

Matthewwalter's avatar
Matthewwalter
Newbie
2 years ago

please help tv won’t work

So I lost the original tv remote and have been using the app on my phone to control it but I recently switched WiFi and now I can’t connect my tv to the new WiFi because I don’t have a remote and my phone remote won’t work unless it’s connected to the same WiFi as the tv

tv & player wifi

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    2 years ago

    Can you configure the new Wi-Fi to match the old one (same SSID/network name and password)?  If you don't remember the SSID and password then you'll need a physical remote.  You can probably pick up a cheap universal remote that supports Roku TVs.