Forum Discussion

Riogrande118's avatar
Riogrande118
Newbie
2 years ago

Phillips tv won’t respond to any remote codes

I have an older non smart Phillips tv.  I ran through all 50 codes for the remote but non of them will control the volume.  Does anyone know of any other codes might work?
remotes
RokuJanadeeK's avatar
RokuJanadeeK
Retired Moderator
2 years ago

Hi Riogrande118,

Greetings from the Roku Community!

Thanks for reaching out to us regarding your remote issues. We'd love to help, but we may need a few more pieces of information.

  • Can you try to identify your remote?
  • Aside from the volume button, are there any other buttons that are non-responsive?
  • Have you tried utilizing another TV for your Roku device and pairing your remote (if necessary) to see if there will be a difference?

Also, try to refer to this support article here to fix issues with the volume button.

We'll patiently wait for your response regarding this matter.

All the best,
Janadee

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    9 months ago
    Hi Community Users,
     
    We are locking this thread because the information may need to be updated.
    If you are still experiencing issues related to the original topic, here are a few steps you can take:

    1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
    2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!
    We are here to help.

    Thank you,
    The Roku Community Team