Forum Discussion

Alli33's avatar
Alli33
Newbie
10 months ago
Solved

Phillips tv / Roku not working

So I turned my tv on this morning and it makes the bloop noise when turned on. Then it has a dark purple screen like if it’s loading Roku. It also does the Roku loading noise then nothing. What do I do to fix both? 

  • Welcome to the Roku Community, Alli33!

    Thanks for reaching out. We'd be happy to help you connect to the right support regarding your Phillips Roku TV concern. 

    Please be informed that Phillips manufactures its own player hardware and is responsible for issues like this. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

    You may reach them here: Phillips Support

    Best regards,
    Carly

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome to the Roku Community, Alli33!

    Thanks for reaching out. We'd be happy to help you connect to the right support regarding your Phillips Roku TV concern. 

    Please be informed that Phillips manufactures its own player hardware and is responsible for issues like this. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

    You may reach them here: Phillips Support

    Best regards,
    Carly