Forum Discussion
RokuMary-F
5 years agoCommunity Moderator
Thanks for reaching out, Dmora0305,
Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
You can reach them here: https://www.usa.philips.com/c-m/consumer-support
https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=SOUND_AND_VISION_GR%2BT... or call at 1-866-309-5962.
Thanks,
Mary