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agottschling's avatar
agottschling
Binge Watcher
2 years ago
Solved

Philips RokuTV won't install 12.5 update

Hey all, Having an issue with my Philips 65PUL7973/F7 RokuTV. It won't install the 12.5 update and doesn't throw an error. It instead either says everything's up to date, or says that it needs to ins...
  • agottschling's avatar
    agottschling
    2 years ago

    Update: I jumped into Recovery mode and used the same file and flash drive I was attempting to use and 12.5.0 installed successfully.

     

    EDIT: Interesting observation. After upgrading to 12.5 successfully via recovery mode, I stumbled on a website describing a secret screen that you get to by hitting home 5 times, fast forward three times, and rewind twice. There's an update software button there, and selecting it seems to cause the TV to want to downgrade to 12.0.2 again. Maybe something's wrong on Roku's side for this model of TV?