My Philip 65PFL4864 which runs ROKU is unable to launch the Apple Airplay and Homekit Menu. When I click on the menu, Airplay comes up for 3 seconds then it reverts back to the menu. My TV has the latest ROKU software, 10.5 version 4210. I have tried everything, such as resetting to dhe factory settings and have the latest updates. I need some help as this has been a problem for quite a while.
Thanks for the post.
Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
With more detailed information, we will be able to assist you further.
Thanks,
Danny
Hi there, I’m having the same issue. Did you ever figure it out?
