Peacock channel keeps crashing on my Roku tv. Frustrating.
Trying to watch peacock channels and it keeps crashing. Deleted, reinstalled, reset wifi, all to no avail. This is frustrating. Fix it!
Thank
Forum Discussion
Nope. Why would I pay for premium if basic doesn't work? That's stupid.
if premium works and basic doesnt ,
then it sounds like a roku fu job trying to make you pay more
Here it is November 2021 and this has been a widespread issue for MONTHS now. I can't understand why a company would allow an app that crashes your system no matter what you do to continue. It's obvious Peacock has issues as it is by how unbelievably slow it is to load on any device. There's got to be a fix somewhere! Please pull, revert or fix it!
I pay for premium and it crashes two or three times an episode.
Thanks for posting here in the Community.
Did you restart your Roku before re-installing the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we suggest giving it a shot once again.
We also recommend restarting the Roku device from the Settings menu by navigating to Settings > System > System restart > Restart.
Let us know how it goes!
All the best,Irene
Irene (employee of Roku), would you please address the question some of us have brought up, which is that our Roku home-screens do not give an option to "remove channel" for Peacock (though this option does present for *other* channels/apps--just not Peacock)? (Thus the attempted fix of "reinstalling the app" is literally not possible.)
Thank you.
I pay for premium Peacock because it was my most used app however,it has been horrible last couple of months. It freezes,crashes entirely or stutters. I'm so frustrated.
