Paramount+ doesn't work with my new Roku TV. I reconnected my Roku Premiere box to it and I can watch Paramount+ with it. There's nothing wrong with my internet. The app is up to date. System is up to date. Tried deleting the app from the TV. Doesn't fix the problem. Why is the issue only with my Roku TV?
What do you mean by "doesn't work"? Can you not log in? Does it crash?
Sorry, I should've been more specific. The videos won't start. It shows them loading about 1/3 of the way, pauses for awhile, then it goes back to the main screen.
Hi, cy2600
Thanks for posting here in the Roku Community.
We see that you're having an issue with Paramount+ going back to the main screen, and we'd be more than willing to assist. May we know if this issue is isolated with Paramount+ or is there any channel/app that exhibits this issue? Additionally, when did you first encounter this? Furthermore, when loading content, does it bring you back to the Paramount+ main screen interface or directly to the Roku home screen?
With the specified details we receive, we'll be able to determine the issue and assist you accordingly.
Best wishes,
Kash
