Forum Discussion

LKK1's avatar
LKK1
Reel Rookie
2 years ago

Paired Roku Remote does not bring up Roku Home Screen

New Vizio tv is paired with Roku remote…but when TV turned on with Roku remote, the Roku Home Screen does not come on. Instead, the Vizio “home” screen comes up and I have to navigate with the TV rem...
remotes
Strega2's avatar
Strega2
Roku Guru
2 years ago

Make sure on your Roku that settings->system -> control other devices (CEC) -> 1-touch play is enabled. 

If it is already enabled then make sure HDMI-CEC is enabled on the TV.  You may want to also look for a command on the TV like refresh or reset under the HDMI-CEC settings.  Of course, if the TV is very old, it may not do HDMI CEC.

LKK1's avatar
LKK1
Reel Rookie
2 years ago

Thank you. Vizio customer service helped resolve problem