Forum Discussion

tvwatcher1231's avatar
tvwatcher1231
Newbie
3 years ago

Overheating because of using auto detect for my tv display capabilities.

I've been running the Roku 4K stick directly from the HDMI port and it's been working great.  With 4K no problems.  Roku automatically detected Display Type and it was set at 4K HDR+10 at 60 fps.  To...
FJWHEEL's avatar
FJWHEEL
Reel Rookie
3 years ago

Accout email is  [personal information removed]  serial number is cu3832939883

 

 

 

 

 

 

 

2

  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator
    3 years ago

    Hi FJWHEEL,

    Welcome to the Roku Community!

    We understand that you are inquiring about your overheating issue, is that correct? Can you please provide us with more specific information about the issue you are experiencing? In addition, can you please specify the exact steps you are taking to reproduce this issue?

    We recommend starting here to troubleshoot overheating issues: Official Roku Support | Roku

    Note: Never post any personally identifiable, private, or sensitive information publicly, including passwords, email addresses, or payment information. Community content is visible to all Community members.

    Please keep us posted and we'll continue assisting you from there.

     

    Best regards,
    Mary