OS 12.5 beginning rollout
It looks like OS 12.5 is beginning to roll out. Roku OS 12.5 Initial rollout date: September 12, 2023 Roku OS 12.5 includes new APIs for monitoring the current amount of available memory for...
Forum Discussion
Being a TV, maybe there are separate hardware settings to enable/disable USB?
It's a Roku TV.
There are no separate settings. It's all Roku.
Hi conker,
Greetings from the Roku Community, and thanks for keeping us posted!
We will be more than happy to assist you further with your issue. Please check out this support article here on why your Roku streaming device does not recognize my external USB drive.Let us know how it works, and we will continue to assist you further.
Best regards,
John
The flash drive worked in the USB port on the TV before.
It doesn't need an external power supply.
It still works in other devices just fine.
I've already tried reformatting it as both NTFS and exFAT. The TV doesn't detect it in either case.
It is a TCL Roku 55R655. This is new behavior on the TV. I used the same flash drive on it a few months ago without issue.
Thanks for keeping us posted!
Have you tried another USB to see if that makes any difference? If the issue persists, please share with us the details below.
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
Please keep us posted!
Regards,
Rey
